This course will help you understand the basics of SMS compliance, including regulatory guidance and how to ensure your customers have a compliant usecase.
By the end of the course, you should be able demonstrate the following:
- Retain and recall the basic guidelines and regulations for SMS compliance
- Educate customers on compliance before, during, and after sales.
- Understand the consequences of compliance failures and communicate those consequences to customers.
- Understand the lifecycle of opting-in and out of SMS messaging.
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